Delicious:

At Pure Alkaline we are asked repeatedly why our water tastes better than the rest.
Our answer: it’s the purity of the water and the addition of ozone.  It simply tastes better.

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Ultra Alkaline:

Pure Alkaline’s water purification process includes a multi-stage redundancy system, made up of: Sediment Filtration, Carbon Filtration, KDF 55 FIltration, Carbon Polishing Filters, Micron Filtration, Dual Ultraviolet Light Disinfection, and Ozone Injection. Pure Alkaline is tested on an ongoing basis during the bottling process to ensure top quality. 

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Convenient:

Pure Alkaline bottled water delivery can be scheduled in multiple ways: Weekly, Every 2 Weeks, Every 4 Weeks or Will Call basis.  Pure Alkaline delivery drivers are always available to assist with bottles when they can.

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Healthy:

It’s simple – drink more ionized alkaline water and less sweetened drinks. You will notice a big difference !

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Refreshing:

Pure Alkaline tastes great, therefore you’ll want to drink more and stay hydrated.

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Safe:

Pure Alkaline is bottled locally in Miami within a couple of days of delivery to insure the best quality.     

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Receiving Your First Delivery:

You are only required to be home to receive a delivery if we are arriving to set up or pick up a water dispenser at your home. Otherwise, you do not need to be at home to receive regular deliveries; you can simply leave your empty water bottles at a pre-arranged location and we will replace them with your new delivery. If you're a auto delivery customer, you'll also receive a printed water delivery schedule that will tell you exactly when you will receive your upcoming deliveries for the current year. 

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Do I have to be home to receive my delivery?

You are only required to be home to receive a water delivery if we are arriving to set up or pick up a water dispenser at your home. You do not need to be at home to receive regular deliveries. Just leave your empty water bottles at a pre-arranged location and we will replace them with your new delivery. We send an email/Text reminder to you to help you remember to leave the empty water bottles out for collection on your next delivery day.

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What if I live in a secure building or gated community?

Once you have completed your order, your driver will contact you to confirm your order and review the specifics of the delivery location-including your building's or development's security situation. We currently deliver to many buildings and developments with different levels of security. There is a good chance that your driver is familiar with the security issues involved in delivering to your location. In rare cases, security measures make it impossible for us to make deliveries. If this happens at your residence, we will cancel your account at no charge.

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How often will my water be delivered to me?

For auto delivery, we deliver to you once every 4 weeks or Bi-Weekly if you choose. You can also schedule extra deliveries if you need additional water or other products by calling our office. 

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Can I change the number of bottles I receive per delivery?

Absolutely. We know things change, that's why you can change your order at any time without penalty. Feel free to modify your account by contacting a customer service rep.

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Rescheduling, Adding, Skipping, or Suspending Deliveries:

You can reschedule a delivery within 30 days of your original delivery date. 

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What are automatic payments?

Safe and secure automatic payments are required when you sign up online. With automatic payments, you never need worry again about paying your bill on time, as the exact amount from your billing period will be automatically charged to your credit or debit card. Billing amounts may vary each month depending on the delivery quantities and services you've ordered within a billing period.

 

How long can unopened bottles of water be stored?

The U.S. Food and Drug Administration (FDA), does not require a shelf life for bottled water. Bottled water can be used indefinitely if stored properly, but we recommend no more than two years for non-carbonated water. Once opened the PH level will gradually decline due to the interaction between oxygen oxidizing the water. The water must be consumed in a timely manner. We only guarantee the PH level of unopened bottles.

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How should I store the water?

Bottled water should be stored in a cool (i.e. room temperature), dry environment away from sources of odor, such as household cleaning products, solvents such as gasoline, paint thinners and other toxic or odorous materials, and away from direct sunlight. A partially 

consumed bottle should be capped when not being consumed.

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